Every great tool starts with a frustration. Bob started with a missed call.
We've worked with service businesses — pool companies, HVAC shops, plumbers, restoration crews. The pattern was always the same: incredible technicians losing money because nobody could answer the phone fast enough.
Customers call at 9 PM. They text on weekends. They want an answer now. And if they don't get one? They call the next company. That's revenue walking out the door every single day.
The average service business misses 40% of inbound calls.
That's not a phone problem. That's a dispatcher problem.
So we built Bob. Bob is an AI-powered dispatcher that answers every call, responds to every text, books jobs into your real calendar, assigns technicians based on availability and location, and keeps customers updated through the entire process.
Bob doesn't take breaks. Bob doesn't call in sick. Bob doesn't forget to follow up. Bob just works — 24 hours a day, 7 days a week, 365 days a year.
We didn't build another generic chatbot. Bob understands service businesses. He knows what a “no cool call” is. He knows that a pool motor replacement needs a senior tech. He knows that emergency water damage gets priority over a routine maintenance check.
Every feature in BobVan was designed by talking to real service business owners. People who run crews of 3 to 30. People who are great at their trade but drowning in admin work.
We believe every service business deserves a dispatcher that never sleeps. Not just the big companies with office staff — everyone. The solo plumber. The two-truck HVAC shop. The landscaping crew that's too busy mowing to answer the phone.
That's why we built Bob. And that's why he costs less than a part-time hire.